tajabandot Platform Privacy Notice
This page describes what we collect when you use tajabandot and how we keep that data protected. We take data privacy seriously—your personal information, account details, payment records, and gaming history are encrypted, stored securely, and shared only as required by law or to process your transactions.
We at tajabandot operate across multiple jurisdictions, including Indonesia's major cities (Jakarta, Surabaya, Bandung, Medan, Semarang) and regions where local law permits online gaming. Our data handling practices comply with applicable privacy regulations and follow industry security standards. We do not sell your data to advertisers or third-party marketers.
If you have questions about how we handle your information, or wish to access, correct, or delete your data, our support team responds within 30 days. We provide transparency reports upon request and explain our data practices in plain language—not legal jargon.
What data we collect at tajabandot
When you register on tajabandot, we collect your full name, date of birth, email address, phone number, and residential address. This is required for identity verification and account recovery. We also collect a copy of your government-issued ID (national identity card, passport, or driving licence) and a proof-of-address document (utility bill or bank statement) as part of our Know-Your-Customer (KYC) verification process. This is mandatory under anti-money-laundering regulations and protects you by ensuring only legitimate account holders access real-money features.
When you use tajabandot, we collect transaction data—deposit amounts, withdrawal dates, payment methods used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and transaction status. We collect gaming activity data—which slots you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), which live-dealer tables you join, sports bets you place (Liga 1, Piala AFF, Champions League, Premier League, MotoGP), and card game participation (AduQ, Qiu Qiu). We do not collect data on individual spins or hands, but we do track aggregate session data and tournament results. We also collect IP addresses, device information (type, operating system), and browser data for security purposes.
How we use your data on tajabandot
We use your personal information to operate your account, process deposits and withdrawals, verify your identity, and detect fraud. Your gaming data is used to calculate tournament standings, leaderboards, and payouts. We use your contact information to send account statements, verify transactions, and respond to support requests. We may contact you about service updates, maintenance windows, or security alerts—but we do not send marketing emails unless you opt in.
Our tajabandot support team accesses your data only when you contact us for help—to investigate disputes, recover accounts, or explain our policies. Our payment processors (handling mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment transfers) receive transaction data necessary to complete payments. These processors are bound by confidentiality agreements and may not use your data for other purposes.
Your rights and our tajabandot commitments
You have the right to request access to all personal data we hold about you. We will provide this in a readable format within 30 days of your request. You have the right to correct inaccurate information—if your name, address, or phone number changes, you can update it via your account settings or by contacting our support team. You have the right to request deletion of your data, which we will process unless we are required to retain it for legal or compliance reasons (such as anti-money-laundering regulations).
When you request account closure, we delete your personal information within 90 days, except for transaction records required by law. Gaming and transaction data may be archived for up to seven years to comply with financial regulations. We do not sell, rent, or share your personal information with third parties for marketing purposes. Data sharing occurs only where:
- Required by law—court orders, tax authorities, or law enforcement
- Payment processing—our payment processors receive transaction data to complete deposits and withdrawals
- Fraud prevention—we may share data with anti-fraud services to protect our platform and your account
- Service providers—our hosting, analytics, and security vendors receive limited data under strict confidentiality agreements
International data transfer and server locations
Our tajabandot servers may be located outside Indonesia, including in Singapore, Australia, or other Asia-Pacific regions. By registering, you consent to your data being transferred to and processed in these locations. We ensure all transfers comply with applicable data protection laws and maintain the same security standards across all jurisdictions.
Cookies and tracking on tajabandot
We use essential cookies to maintain your session and remember your login status. We use analytics cookies to understand how you use our platform—which games are popular, which payment methods users prefer, where support inquiries come from. This helps us improve tajabandot's user experience. We do not use cookies to track your activity across other websites. You can disable non-essential cookies in your browser settings, but essential cookies must remain enabled for tajabandot to function.
Data retention and account deletion
We retain your personal information for as long as your account is active. Once you request account closure, we delete personal data within 90 days, with limited exceptions for legal compliance. Gaming records and transaction data are archived for up to seven years to meet regulatory requirements. We cannot delete data if you have an outstanding dispute or if law enforcement has placed a hold on your account.
Summary of our tajabandot privacy commitments
- We collect personal information, ID documents, and gaming data only to operate your account securely and comply with law.
- We encrypt all data and store it on secure servers monitored continuously for threats.
- We do not sell your data to marketers or share it with third parties except for payment processing and fraud prevention.
- You have the right to access, correct, and request deletion of your personal information within 30 days.
- We retain gaming and transaction records for up to seven years to meet regulatory requirements.
- Our support team is available to explain our data practices and address privacy concerns.
Contact and data subject requests
If you wish to exercise your rights—requesting access to your data, correcting information, or requesting deletion—contact our support team via in-app chat, email, or phone. We acknowledge requests within five business days and provide a substantive response within 30 days. If you believe we have mishandled your data or violated your privacy rights, you may lodge a complaint with the data protection authority in your jurisdiction.
We review our privacy practices annually and update this notice when our data handling changes significantly. We will notify you of material changes via email at least 30 days in advance. This privacy notice was last updated at the date shown in your account footer and applies to all tajabandot users in supported jurisdictions.